Day 22: Zen at Work

Now that I am back on track, I can look into the original goal which is, aside from keeping up with the regular workload, to excel somehow. This is an elusive goal because whether or not you excel at work usually depends on who you ask. On one hand I need to take a Zen and the Art of Motorcycle Maintenance approach and know intrinsically the Truth of whether or not I achieved Quality work. After all, I am the only one who will truly know if I cut corners or if my work was Complete. In quality assurance, however, the Truth must be backed by measurements. A customer can say a product is great or terrible without providing metrics but a quality assurance engineer cannot. Likewise, it won’t mean anything to say I did a great job without information to back it up. So I have to come up with some concrete goals.